Custom Hats Made for Your Brand, Team, Event, or Everyday Style
Every custom piece at KAM Collective is made with intention. Whether you're ordering for yourself, a crew, or a special occasion, here's everything you need to know before we get started.
How It Works
-
Production & Delivery
Current turnaround is 1-2 weeks from the date of design approval and payment. During high-volume periods, we'll always communicate any delays directly with you. If you have a specific deadline or event date, please let us know upfront and we will do our best to accommodate. Rush orders may be available for an additional fee.
A Few Important Reminders
-
Minor Variations
Minor variations in placement or sizing may occur and are a natural part of the embroidery process. Thread colors may appear slightly different from what you see on a screen, but we are happy to guide you toward the closest match available.
-
Design Limitations
Some highly detailed, very small, or AI-generated design ideas may not always be realistic for embroidery and may need to be simplified or adjusted to stitch well. We will always advise you on this during the design process.
-
Orders are Final Sale
All custom orders are final sale and cannot be returned or exchanged. Orders cannot be cancelled once production has begun. Please double-check all spelling, names, and details before approving your design. We are not responsible for errors approved by the customer.